FAQs

I help individuals and small businesses untangle everyday technology — websites, email, domains, devices, backups, and general digital chaos. Think calm, practical help, not jargon or upselling.

Nope. I work with: Individuals who feel overwhelmed by tech Sole traders & small businesses Community groups, clubs, and local organisations If you’re unsure which camp you’re in — you’re probably fine.

Both. Remote support for quicker fixes, guidance, and setup In-person support (by arrangement) for local clients who prefer face-to-face help We’ll pick whatever’s simplest.

Honestly? That’s kind of the point. Everything is explained slowly, clearly, and without judgement. If something doesn’t make sense, that’s on the tech — not you.

Absolutely. Most of my work starts with “this used to work and now it doesn’t” or “I don’t even know where to start”. Messy systems are normal. Sorting them out is the job.